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Bowden - Trainee Photocopier Engineer

Bowden Digitec

Trainee Photocopier Engineer


£15-18k

Sittingbourne, Kent

Bowden Digitec supplies and services photocopiers in London and Kent, the warm, friendly, fun and conscientious team work from a lovely office on the Kent Science Park, which has a cafeteria and free swimming pool on site, lots of green spaces and parking among many other facilities.

Bowden Digitec was founded in January 2012 and its vision is to provide a fair, reliable and consistent service to customers, ensuring that customers get lots of value and an excellent service from the whole team. Bowden Digitec is very grateful to be an authorised dealer of several photocopier brands, although it mostly supplies and services Olivetti products, which are rebranded Konica Minolta and Samsung multi-functional devices. What are we looking for?

Bowden Digitec is looking for a keen trainee Photocopier Engineer, with a can-do attitude, that will go above and beyond to work with its team near Sittingbourne.

You will have a professional appearance as well as being; organised, ambitious, IT literate and already be a high achiever. You will be very capable of thinking outside the box, being solution oriented and be able to use your own initiative. You will have a good sense of humour, believe in and provide a great customer experience, be very honest and helpful. You will also be keen to learn and want to grow and develop within the role and beyond. You will be interested in technology advancement and/or mechanics.

All of this combined will lead you to a starting salary between £15,000 and £18,000, depending on experience and employment history, perfect for someone looking to start their career.

Bowden Digitec is offering a great opportunity for someone that is keen to learn a new profession; you will be working alongside the Director, an entrepreneur and a Photocopier engineer for 20 years. You will be trained within the role internally as well as externally with various suppliers. You will be provided with regular guidance and support to perform duties both at our offices and externally at client offices. You will work alongside the entire team providing updates, information and support when it's needed. To ensure that Bowden Digitec's reputation with customers and suppliers is upheld, you, the Trainee Photocopier Engineer will behave in a professional manner and leave the equipment in a better condition than it is found, with all the required documents completed and signed. You will also have great communication skills, keeping all stakeholders; peers, line managers, customers and suppliers in the loop of relevant communications.

Your responsibilities as a Trainee Photocopier Engineer:

  • Complete call sheets fully, obtain customer signature and send to HQ 
  • Network photocopiers 
  • Set up and deliver photocopiers 
  • Give staff training on machines 
  • Looking up error codes and parts in manuals 
  • Keeping vehicle stock up to date and relevant paperwork completed 
  • Regular progress meetings to develop, train, feedback 
  • Complete monthly mileage and expense sheets 
  • Attend customer premises to repair photocopiers and printers in a very timely manner 
  • Keep products and common problems knowledge up to date 
  • Collaborate with the team and stakeholders 
  • Work with the team to create videos to be added to our website and social media 
  • Support the team with various other ad hoc duties as required 
Bowden Digitec are looking to interview immediately so if you want to start your career with them, please click here to apply now!

 

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